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Q. How long have you been in business and how many copies of your program have
you sold?
A. KitLog Pro was introduced in 2001. To date there are more than 3,000 copies of
our software that have been sold to customers throughout the world.
Q. Why should I pay for KitLog Pro V2.x when I can use a free Web-based
builder's log program?
A. You get what you pay for. Web-based programs depend on Internet
connections which are not always reliable. Additionally, when using Web-based programs users are
dependent upon the host server. If the data on that host server is corrupted, or if the server crashes,
your data has the potential of being lost. Users of KitLog Pro V2.x store their data on their own
computer, not someone else's.
Q. I purchased KitLog Pro V2.x and I would like to install it on more than one
computer. Can I do this?
A. Yes, you can install KitLog Pro V2.x on more than one computer. Your registration
information is tied in with your builder's log (the .mdb file).
Q. If I do install KitLog Pro V2.x on more than one computer, is there a charge
to do so?
A. No, there are no additional charges to install KitLog Pro V2.x on more than one
computer.
Q. Do you provide free updates for registered users of KitLog Pro V2.x?
A. Yes, registered users receive free updates. To receive these updates users
must be connected to the Internet.
Q. Do I have to be a registered user to use the My KitLog feature of KitLog Pro V2.x?
A. Yes, you must be a registered user in order to be able to post your builder's log
to the Internet. However, anyone with an Internet connection can view aircraft construction projects
from all over the World free of charge.
Q. I have a previous version of KitLog Pro. Can I upgrade to KitLog Pro V2.x?
If, so what happens to my existing data?
A. Yes, you can upgrade to KitLog Pro V2.x. Your existing data will be converted
over during the conversion process.
Q. Does KitLog Pro V2.x let me back up my builder's log? If so, how?
A. There are several ways to back up your KitLog Pro builder's log.
You can save your builders' log (the .mdb file) to your hard drive, you can save your builder's
log to a jump drive or thumb drive, you can burn your builder's log (the .mdb file) to a CD-ROM,
and you can post your builder's log to the Internet using the My KitLog feature of the program.
Q. Can I edit the FAA documents that you include with KitLog Pro V2.x?
A. Yes, the FAA documents that are included with KitLog Pro V2.x are
editable. However, you cannot save these documents after they are edited. This is a
limitation of the free version of Adobe Reader, not KitLog Pro V2.x.
Q. I purchased KitLog Pro V2.x and completed the registration process. I never
received my unlock code. What happened?
Q. How much does it cost to purchase KitLog Pro V2.x?
A. The cost to purchase KitLog Pro V2.x is $49.95 and can be downloaded
from our Web site or purchased from one of our resellers listed on the Download page of our
Web site.
Q. How much does it cost to upgrade to KitLog Pro V2.x?
A. The cost to upgrade to KitLog Pro V2.x is $9.95 and can be downloaded
from our Web site. The upgrade is not available from our resellers.
Q. What are the computer system requirements for Kitlog Pro?
A. Kitlog Pro requires 32-bit or 64-bit Windows XP, Vista, or Windows 7/10/11 to run
and a minimum screen resolution of 800x600, although 1024x768 or greater is highly recommended.
A broadband connection to the Internet is also highly recommended. (Kitlog Pro 2.x is not
supported by Windows 95/98/ME or NT.)
Q. Do you have version for the Mac?
A. Not at this time.
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